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To contact a resident living in one of the independent living units telephone main administration weekdays from 9 am to 5 pm on 9760 2100.

To contact a resident or staff member in the nursing home weekdays from 9am to 5pm telephone the general switch board on  9760 2100 and then choose your area by listening to our pre-recorded message and pressing a number to get you to where you need to go.

To contact a staff member or resident in the nursing home outside of the above times, telephone 97602100 and a staff member will assist you.

Contact Details

Phone:  (03) 9760 2100

67 Mount View Rd, The Basin, VIC, 3154

Main – Mount View Road    Telephone 9760 2100

Main - Mount View Road     Fax 9760 2140 

Arcadia Avenue                   Fax 9739 8822


Suggestions, compliments and complaints

Please lodge your suggestions, compliments and complaints on our “Have your Say Form” which is located within the Nursing Home at Arcadia Avenue, at the Cafe and at Mount View Road Administration Reception. You will receive a reply within 48 hours.  You may lodge the form anonymously or include your details. 
Alternatively,  you may lodge an external complaint to the Aged Care Complaints Commissioner on 1800 550 552 or via their website at   
Or in writing to the:   
Aged Care Complaints Commissioner
GPO Box 9848
Melbourne Victoria 3000

Enquiry Form


Visit our beautiful home situated in the scenic Dandedong Ranges, our friendly staff will be happy to give you a tour of our community and assist you with any queries you may have. To find out more, please call us on (03) 9760 2100 or click the button below to complete our contact form and we will get right back to you.

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