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Martin Luther Homes - AGM 2018

Monday, December 03, 2018

We would like to thank everyone who has attended this year's annual meeting. Our board and management truly value your input and feedback that helps us to make Martin Luther Homes an even better place to retire.

If you are an association member and you are interested in our responses to questions raised during the AGM, please do not hesitate to contact reception, in order to collect a hardcopy version of our responses.

Again, thank you very much for your support over the years!


We have an important question to ask

Wednesday, October 10, 2018

Our CEO Birgit Goetz has an important question to ask you.

“I have been working for Martin Luther Homes, its residents and our staff for over seven years now and one aspect of my work keeps amazing me again and again. You wonder what it is?

It is the passion you have for Martin Luther Homes. This passion comes with an awareness that we are different, when compared to other retirement villages and nursing homes. There is something that makes us special. But what exactly is it?

In order to make the right decisions for the future of Martin Luther Homes, our board and I want to focus on what matters to you.

What does Martin Luther Homes mean to you?

Everyone who works with us, who lives at our beautiful facility or anyone who was there at the very beginning, in the 1950s when Martin Luther Homes was merely a dream and a bold project, will surely have an experience or story worth sharing.

I want to hear from all of you and I would love to capture all the thoughts, emotions and wisdom. Whether it is just a word, a sentence, a paragraph, or even an entire letter.

Of course, we value your time and as a sign of appreciation, the first 3 entries will win a Coles & Myer Gift Card worth $50.

To enter, please drop your letter at reception with ‘Competition Question’written on it, or send us an email to Goetz



Attention: Changes to Emergency Exit

Monday, October 08, 2018

In relation to the building occurring during 2018/2019 at Arcadia Avenue. Please note that the fire exit at Arcadia Avenue is still operating, however, the Arcadia glass doors will be in the ‘OFF’ mode and the door will not open for general access of staff, residents and visitors except in an emergency such as fire when the door will open automatically.

You won't be able to gain access through Arcadia Avenue during construction

In an emergency staff, residents and visitors must follow the pathway from the Arcadia glass doors to the assembly area outside of the 'bunker', our maintenance building.

Access to all houses within Martin Luther Homes from Monday 15 October will be through Jensen House.



CEO Message: ABC Four Corners Report

Tuesday, September 25, 2018

Message from the CEO


To: Residents, families, Staff and friends of Martin Luther Homes

Re: ABC Four Corners ‘Who Cares?’ program

The entire aged care sector has undergone challenging and turbulent weeks. The ABC’s Four Corners program has dedicated two programs to abuse cases that occurred in a number of aged care centres around the country. Previously, the Federal Parliament in Canberra had passed The Aged Care (Single Quality Framework) Reform Bill 2018, the most comprehensive upgrade to aged care standards in twenty years and the establishment of the new independent Aged Care Safety and Quality Commissionwhich comes into force on 1 January 2019. Most importantly, however, is the announcement of a Royal Commission by Prime Minister Scott Morrison.


I believe that it is my responsibility as the CEO of Martin Luther Homes to answer any questions that might arise from the current media coverage. If you do have any questions or concerns, please get in touch with me directly via phone 9760 2132 or email You can also come and see me in person, my office is located in the administration building and I have an open-door policy.


Of course, I have also watched the two Four Corners episodes and I was just as shocked, as anyone would be when seeing that elderly people are being mistreated at the hands of staff that have a duty of care and that ought to look after them. Instead, they harmed the most vulnerable people. Any form of abuse is inexcusable! I was truly disappointed to find out that there are still aged care providers that break the law by clearly disrespecting the rights and dignity of their residents. I therefore strongly support the establishment of the Royal Commission to expose the shortfalls and to refer the people responsible to the courts. One can only hope that the Royal Commission, alongside the many reforms that are already underway, will push the irresponsible providers out of our industry and that more accountability and transparency will be the result of this far-reaching investigation.


Long before the intensified media focus on our industry, the leadership team at Martin Luther Homes made it their priority to ensure that we uphold our high standards of care and that our residents continue to be our first priority. Over decades, we have developed a strong culture and work ethic that prevents even the slightest failings. These high standards are set and lived by management and are upheld on all other staff levels. The personalised high-quality care we promote is reviewed daily through supervisors and you can rest assured that all of our staff have undergone rigorous assessments, are fully trained, and must participate in mandatory training, refreshers and professional development courses.


We have only recently been named ‘Aged Care Provider of the Year (Vic) 2018’ by ACSA and we do everything in our power to defend this prestigious title next year. As a not-for-profit aged care provider, we re-invest every Dollar back into our facilities, lifestyle programs, and, most importantly, toward the training and upskilling of our nurses and carers. If you have any suggestions where we could improve our services even further, please get in touch with us. We highly value your feedback and suggestions!


Again, please do not hesitate to get in touch with me directly via phone 9760 2132 or email

Yours sincerely,

Birgit Goetz


What's Your Story? New podcast series launched.

Monday, September 24, 2018



What’s your Story? Podcast Project launched

In our monthly newsletter, Martin Luther Homes has asked its residents to get in touch, if they want their story to be told and recorded. We were excited to frequently hear from residents who want to ensure that their personal experiences aren’t lost and that future generations have the chance to access them in years to come.

In 2018, podcasting has reached new heights and it looks like the new way to listen to audio formats is here to stay. We have therefore decided, to get the microphone out and to meet with our talents face-to-face.

The result is a series of podcasts that record the stories of residents in a very close-up and intimate, yet respectful way. The first two episodes were actually recorded by a journalist from Sydney, Alex Lloyd, who works for the podcast series ‘Life on the Line’. This innovative podcast format captures the stories of Australian servicemen and women with a particular focus on the militarised conflicts Australia has been involved in.

Lloyd was particularly interested in the wartime stories of our residents Eugen Pichurra and Horst Haase, both of whom have fought for their native Germany during World War II. You can listen to their stories on various platforms by clicking on the images below.

Future episodes with Martin Luther Homes are already in the making and will be published soon on this website. Coming up is Monika Kostroa who grew up in bombed-out Hamburg and later realised her lifelong dream of owning an Australian hobby farm.

If you or a relative is interested in being portrayed and in sharing their story, please get in touch with Kelsang Zimwock at reception on 9760 2100 or via email




Martin Luther Homes to represent Victoria at national Aged Care Awards

Wednesday, August 29, 2018


Martin Luther Homes is proud to represent Victoria at the upcoming national Aged Care Awards in New South Wales. After taking home the Aged Care Provider of the Year (Victoria) award, Martin Luther Homes’ CEO Birgit Goetz is excited to represent her home state at the national award ceremony in Sydney next week.

“Our unique Care Apartment concept is a winning formula for our residents who love living in their luxurious apartments that offer them space, privacy, safety and care at the same time. We are very optimistic that the ACSA jury will also be convinced of this success story”, said Goetz before heading to the conference.

The National Aged Care Award celebrations will be held as part of the ACSA National Summit from the 3rd to the 5th of September in Sydney. In addition to the award ceremony, many workshops and training courses will be provided. The delegation of the Martin Luther Homes leadership team are actively taking part in the training and networking opportunities, such as Customer Liaison Officer Evelin Martin. She is looking forward to making new contacts during her time at the conference.

“I always enjoy learning from people in similar roles at other nursing homes. I am interested in finding out how they improve their services and what ideas they have to make aged care an even more attractive option for potential residents”, Martin said.

In addition to being named 2018 Aged Care Provider of the Year (Victoria), Martin Luther Homes could also secure a spot as a finalist in the category “Innovation in Service or Design VIC”, an achievement that was based on the introduction of the innovative care apartments.

This week, SBS Radio has featured the recent success at the state awards. In an interview with the German Program, CEO Birgit Goetz also expresses her gratitude to her staff and board. Listen to the podcast here.

We are also excited to be featured in the latest edition of Golden Years, a publication with a focus on retired Victorians, which is published by the Ethinc Communitites Council of Victoria.

Visit page 14 to find out more about Martin Luther Homes.




Martin Luther Homes is Aged Care Provider of the Year (VIC)

Wednesday, August 08, 2018

Evelin Martin, Birgit Goetz & June Hodge at the award ceremony.

Martin Luther Homes are proud to announce that we have won the Aged Care Provider of the Year award in Victoria. The 2018 Aged & Community Services Australia Awards were hosted in July by ACSA*, the national organisation representing the not-for-profit aged care sector.

Martin Luther Homes was awarded the prestigious title because of its “outstanding leadership, management, workforce culture, innovation, communication and general excellence to the sector”.

Chief Executive Officer Birgit Goetz received the award on behalf of all Martin Luther Homes’ residents and staff. “It is such an achievement for all of us. I have to thank all of our staff who have worked tirelessly over the years to turn our home into an industry leader”, Goetz said after the ceremony.

“Being the aged care provider of the year in Victoria is already a major success story for us, but to now also represent our state at the national ACSA awards in Sydney in September is even more exciting, hopefully, our idea of combining trendy apartments with convenient care services will help us to succeed yet again, on a national stage”, CEO Birgit Goetz said.

The major reason for the success at the recent ACSA awards was the introduction of ‘care apartments’ at Martin Luther Homes. Care apartments are an industry first, as they combine modern independent apartment living with the safety and comforts of 24-hour care. Martin Luther Homes currently provides state-of-the-art one or two-bedroom apartments to its residents. This new form of aged care accommodation clearly sets it apart from other providers in the field.

In addition to winning Aged Care Provider of the year, Martin Luther Homes also made it into the finals for the category Innovation in Service or Design.

Care Apartments at Martin Luther Homes in Boronia - modern, safe and beautiful views.

The national award ceremony will be held during the ACSA National Summit from September 3-5 in Sydney.

*Aged & Community Services Australia (ACSA) is the leading peak body supporting over 700 church, charitable and community-based not-for-profit organisations that provide accommodation and care services to older Australians.



Martin Luther Homes nominated for Aged Care Award

Monday, July 02, 2018

Aged Care Forum held at MLH

Monday, June 25, 2018


Important Aged Care Forum held at Martin Luther Homes

In its role as national peak body, Leading Age Services Australia (LASA) runs a large number of industry training and information events around the country.

On June 22, Martin Luther Homes in Boronia was host to the Regional Industry Forum - South East, an intensive information session on changes and reforms, which was attended by a dozen representatives of the aged care sector.

The past twelve months have seen a raft of changes; however, “the key focus is to achieve an aged care system underpinned by the principles of ageing in place, consumer-directed care and market-based competition”, says LASA State Manager Veronica Jamison, who is responsible for Victoria and Tasmania.

Jamison confirmed that one strategy for achieving this new system is the ‘single aged care quality framework’, which was at the heart of the forum held at Martin Luther Homes.

The single aged care quality framework, or SACQF, is based on three pillars, which consist of “single set of aged care standards operating across all aged care services; a streamlined approach to assessing provider performance against the quality standards, and improved information on quality to assist consumers to make the choices that are right for them”, says Jamison.

Attendee June Hodge, Clinical Manager at Martin Luther Homes, says that she really appreciates the insights and updates in her industry, which are important to get, in order to stay up to date. “But forums like this are also great networking events for people in the aged care industry and I get to meet people in similar roles, who share their views and experiences with me”, says the MLH Clinical Manager.

Eva Simo, CEO of Tabulam & Templer Homes, agrees and stresses that the aged care sector is an ever-changing industry and that it is vital to stay in touch with other industry representatives to network and stay informed.

Veronica Jamison, who was the MC of the industry forum, says that “the event helped to equip the participants with essential tools to lead their organisations into the future of aged care, while also giving them answers for many questions residents and staff might have”.

Martin Luther Homes CEO Birgit Goetz said it was an honour to provide the facilities and host the LASA event that functions as a “vital industry forum for aged care providers”.

If you are interested in hosting your conference, forum or event at Martin Luther Homes, please don’t hesitate to contact us on or (03) 9760 2100.

LASA runs industry forums around Australia, for more information, visit their website




Knox Mayor embraces Martin Luther Homes

Tuesday, June 05, 2018

Martin Luther Homes staff and residents had a fantastic time at the recently held Knox Active Ageing Expo. It was the first time Knox City Council put on this event and we believe it was an outstanding success and drawcard for senior citizens in the outer east of Melbourne.

Martin Luther Homes was represented with an engaging stall by Deputy Clinical Manager Steven Yan and Customer Liaison Officer Evelin Martin. Both were not only delighted by the attention they had received from many locals, who wanted to know more about the services and facilities Martin Luther Homes provides, but also by the time Knox Mayor John Mortimore dedicated to our stall. Mortimore literally embraced our staff and confirmed that, as a long-term Boronia/Basin resident, he knows our home all too well.Steven Yan, Knox Mayor John Mortimore & Evelin Martin.

Yet, not only staff were telling interested visitors more about the benefits of choosing Martin Luther Homes as an ideal place to retire, but also our residents themselves. Lifestyle Coordinator Birgit Gisler was in charge of organising transport for residents to get to the expo safely. She confirmed that the Martin Luther Homes bus was booked out quickly and that residents truly enjoyed the information provided at the many exhibition stalls that were all centred around the aged care industry including health, activities as well as volunteering. MLH residents and staff at the Knox Active Ageing Expo.

Another highlight, however, were the engaging talks and the beautiful catering that was provided for exhibitors and visitors alike. Hopefully, there will be another Active Ageing Expo next year that we are more than happy to participate in.


Visit our beautiful home situated in the scenic Dandedong Ranges, our friendly staff will be happy to give you a tour of our community and assist you with any queries you may have. To find out more, please call us on (03) 9760 2100 or click the button below to complete our contact form and we will get right back to you.

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